Customer Survey
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1. I have
(click all that apply)
Ordered from WTS-TAPE.com in the past
Ordered with WTS in the past
Never order from WTS before
2. Why did you choose WTS?
(click all that apply)
Price
Selection
Quality
Service
Other
3. Do you plan to purchase from WTS again?
(choose one)
Yes
No
Not Sure
4. Do you usually place your orders via the web, phone, mail, or fax?
(choose one)
Web
Phone
Mail
Fax
Other
5. How often do you purchase the kinds of products and services offered by WTS?
(choose one)
Weekly
Monthly
Quarterly
Annually
Other
6. How did you find WTS-TAPE.com?
(choose one)
Printed Advertising
Internet Directory
Internet Search Engine
Other
7. How would you rate the look of the WTS-TAPE.com?
(choose one)
Poor
Fair
Good
Excellent
8. How would you rate the ease of use of WTS-TAPE.com?
(choose one)
Poor
Fair
Good
Excellent
9. How do the prices of WTS products compare to others?
(choose one)
Poor
Fair
Good
Excellent
10. How did the one-price shipping influence your decision to use WTS-TAPE.com?
(choose one)
None
Some
A Lot
Main Reason
11. Additional Comments or Suggestions:
CD Duplication and
DVD Duplication Services
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